Terms & Conditions - If you don't agree, don't use our site

Updated as of May 1, 2026

1. General Terms:

1.1 Ownership and Definitions

The website and online service (the “Site”) is owned and operated by “petnmaster”. For purposes of this Agreement, the terms “we,” “us,” and “our” refer to “petnmaster”. The terms “you” and “your” refer to any individual or entity that accesses or uses the Site.

1.2 Agreement to Terms

This Terms of Use Agreement (“Agreement”) governs your access to and use of the Site, the services provided through the Site, and any related software, tools, or functionality (collectively, the “Service”). By accessing or using the Service, you acknowledge that you have read, understood, and agree to be legally bound by this Agreement, our Privacy Policy, and any additional terms, conditions, notices, or disclaimers made available through the Service, regardless of whether you are a registered user.

1.3 Right to Modify

We reserve the right, at its sole discretion and at any time, to amend, modify, or update this Agreement without prior notice. Any modifications will be posted on this page, and the date of the latest revision will be indicated at the top of the Agreement.

1.4 Acceptance of Modifications

Your continued access to or use of the Service after any amendments or updates are posted constitutes your acceptance of the revised Agreement. If you do not agree to the current or future terms of this Agreement, you must immediately discontinue use of the Service.

1.5 Scope of Applicability

This Agreement applies to all individuals and entities who access or use the Service (collectively, “Users”).

2. Eligibility

2.1 Minimum Age Requirement

The Service is intended exclusively for individuals who have attained the age of thirteen (13) years or older. Any registration, access, or use of the Service by individuals under the age of thirteen (13) is strictly prohibited, unauthorized, and shall constitute a breach of this Agreement.

2.2 Our Rights of Termination

We reserve, at our sole and absolute discretion, the right to take any or all of the following actions, with or without prior notice to the user or account holder, in accordance with applicable laws, regulations, and policies governing the Service:

Termination of User Accounts or Profiles: We may, at any time, suspend, deactivate, or permanently terminate any user account or profile. Such action may be taken for reasons including, but not limited to, violation of this Agreement, breach of applicable laws, misuse of the Service, suspicious or fraudulent activity, or at our sole discretion to protect its interests, reputation, or the integrity of the Service.

Removal or Deletion of Content: We retain the right to review, delete, or remove any content, data, or information posted, uploaded, or transmitted via the Service. This includes, without limitation, user-generated content that we deem to be infringing, unlawful, offensive, harmful, or otherwise in violation of this Agreement or applicable law. We shall have no obligation to provide prior notice or explanation for such removal.

Restriction or Denial of Access: We may, in our sole discretion and without prior notice, restrict, suspend, or deny access to the Service, either temporarily or permanently, to any user, IP address, or device, if we determine that such action is necessary to prevent abuse, protect the Service, enforce legal obligations, or safeguard the rights and safety of other users or third parties.

Legal and Equitable Remedies: The rights expressly reserved herein are in addition to any other legal or equitable remedies available to us under law or in equity. We shall not be liable to users or third parties for any damages or losses resulting from exercising our rights under this section.

No Liability for Termination: We shall not be liable to users or third parties for any damages, losses, or liabilities arising out of or related to the exercise of our rights to terminate, restrict, or remove accounts, content, or access.

2.3 Use by Minors

If you are a minor, as defined by the applicable laws of your jurisdiction, your use of the Service is subject to strict conditions designed to ensure compliance with legal standards and protect your rights:

Conditions for Minors’ Use:

(a) Legal Emancipation or Parental/Guardian Consent: Your use of the Service is permitted only if you are either legally emancipated under the laws of your jurisdiction or have obtained the prior written consent of a parent or legal guardian. Such consent must be provided after a thorough review of this Agreement, and the parent or guardian affirms their understanding and acceptance of the terms herein.

(b) Legal Capacity: You must have the legal capacity to enter into a binding agreement under the laws applicable to your jurisdiction, including but not limited to the ability to understand the scope, nature, and consequences of this Agreement and your use of the Service.

Ongoing Responsibility and Oversight: You acknowledge that parental or guardian consent does not transfer any rights or obligations to the parent or guardian, nor does it imply our endorsement or approval of the minor’s use of the Service. The minor shall remain solely responsible for complying with all provisions of this Agreement, applicable laws, and policies.

Verification and Compliance: We reserve the right to verify the age and legal capacity of users at any time and may require proof of age, emancipation, or guardianship. Failure to provide satisfactory proof may result in immediate suspension or termination of access to the Service.

Restrictions on Content and Conduct: Minors shall not post, transmit, or otherwise distribute any content that is inappropriate, unlawful, or violates the rights of others. We reserve the right to remove any such content and take appropriate action, including termination of accounts.

Parental/Guardian Responsibilities: Parents or guardians who provide consent shall be responsible for monitoring the minor’s use of the Service and ensuring that such use complies with this Agreement and applicable laws.

Limitations and Disclaimers: We shall not be liable for any damages arising from a minor’s use or misuse of the Service, nor for any harm resulting from content posted or activities undertaken by minors.

3. User Conduct

3.1 Prohibited Activities

By using the Service, you agree that you shall not, and shall not permit or enable any third party to, engage in any activity that:

Violates Any Applicable Laws or Regulations: Engages in conduct that violates any federal, state, local, or international law, statute, regulation, ordinance, or legal requirement applicable to your use of the Service.

Infringes upon Third-Party Rights: Infringes or misappropriates the intellectual property rights, privacy rights, publicity rights, or other proprietary rights of any third party, including, without limitation, copyrights, trademarks, patents, or trade secrets.

Harms or Disrupts the Service: Interferes with, disrupts, or harms the operation, security, or integrity of the Service, including but not limited to the introduction of malicious code, viruses, worms, or other harmful components.

Engages in Unauthorized Access: Attempts to gain unauthorized access to accounts, systems, networks, our data or any third party, including through hacking, password attacks, or other malicious means.

Engages in Fraudulent, Deceptive, or Malicious Conduct: Engages in any activity that constitutes fraud, deception, or misrepresentation, including impersonation of any person or entity, falsification of information, or misappropriation of credentials.

Engages in Harassment or Abuse: Harasses, threatens, or abuses others, or promotes abusive conduct, hate speech, or discriminatory practices.

Engages in Spam or Unsolicited Communications: Sends unsolicited, bulk, or commercial messages, advertisements, or spam through the Service.

Violates This Agreement or Policy: Engages in any conduct that breaches this Agreement, the Privacy Policy, Community Guidelines, or any other policies established by us.

3.2 Content Responsibility

You acknowledge and agree that:

Sole Responsibility for User Content: You are solely responsible for all content, data, or material that you upload, post, transmit, or otherwise make available via the Service (“User Content”).

No Liability for User Content: We disclaim any liability or responsibility for the accuracy, legality, appropriateness, or integrity of User Content, and shall not be liable for any damages or losses arising from User Content.

Right to Remove or Restrict Content: We reserve the right, at its sole discretion, to review, monitor, remove, or restrict access to any User Content that violates this Agreement, infringes third-party rights, or is otherwise deemed inappropriate or unlawful.

Reporting Violations: Users are encouraged to report any content or conduct that violates this Agreement or applicable law. We shall have the right, but not the obligation, to investigate such reports and take appropriate action.

4. Privacy

4.1 Privacy Policy

We are committed to safeguarding your privacy and handling your personal information in accordance with applicable data protection laws, including but not limited to the General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act (“CCPA”), and other relevant statutes. Your use of the Service constitutes acceptance of the Privacy Policy, which is incorporated herein by reference.

4.2 Data Collection and Use

Collection: We may collect personal information, including but not limited to your name, contact details, device identifiers, IP address, usage data, and other relevant information necessary for the provision of the Service.

Use: Such data may be used for purposes including, without limitation, account management, customer support, marketing, analytics, security, and legal compliance.

Sharing: We may share your personal data with third-party service providers, affiliates, or as required by law, including governmental authorities, or to protect our rights and safety of others.

4.3 Data Security

We shall implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction, in accordance with industry standards and applicable law.

4.4 Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including but not limited to access, rectification, deletion, or objection to processing. You may exercise these rights by contacting us as specified in the Privacy Policy.

4.5 Cookies and Tracking Technologies

The Service may employ cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and serve targeted advertising, as detailed in the Privacy Policy.

4.6 Amendments to Privacy Policy

We reserve the right to modify or update our Privacy Policy at any time. Continued use of the Service constitutes your acceptance of such modifications. It is your responsibility to review the Privacy Policy periodically for updates.

5. Intellectual Property Rights

5.1 Ownership of Content

All content, materials, features, and functionality available through the Service, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, code, algorithms, and the overall design, layout, and arrangement thereof (collectively, “Our Content”), are our exclusive property, of affiliates, licensors, or other content providers. Such “Content” is protected by applicable intellectual property laws, including copyright, trademark, patent, trade secret, and other proprietary rights laws. Nothing in this Agreement shall transfer or assign any ownership rights to you or any third party, and all rights not expressly granted herein are reserved by us.

5.2 Trademarks

Our name, logos, trademarks, service marks, trade names, and other proprietary identifiers (collectively, “Marks”) are proprietary to us and/or its licensors. You acknowledge that all Marks are protected by applicable trademark and other intellectual property laws. You shall not use, reproduce, distribute, or otherwise exploit any of the Marks without our prior written consent. Any unauthorized use of the Marks may constitute infringement of our rights and other third-party rights.

5.3 Limited License

Subject to your compliance with this Agreement and any additional policies or restrictions issued us, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your personal and informational purposes only. This license does not transfer to you any ownership or proprietary rights in the Service or Content, and you shall not sublicense, assign, or transfer this license or any rights herein.

5.4 Restrictions

You agree not to, and shall not permit any third party to:

Reproduce, copy, or duplicate any of the Content;
Distribute, sell, license, or otherwise commercially exploit any of the Content;
Modify, translate, adapt, or create derivative works of any of the Content;
Publicly display, publicly perform, or transmit any of the Content;
Download or store any Content unless expressly permitted;
Remove, alter, or obscure any proprietary rights notices on any of the Content;
Use any data mining, robots, scraping tools, or similar data collection or extraction methods on the Service.

5.5 User-Generated Content

By submitting, posting, uploading, or otherwise making available any content (“User Content”) through the Service, you represent and warrant that you own or have all necessary rights to such User Content and that its use by us as permitted herein does not infringe upon or violate any third-party rights or applicable law.

In connection with your User Content, you grant us a worldwide, non-exclusive, royalty-free, fully paid-up, transferable, sublicensable, perpetual, and irrevocable license to use, reproduce, distribute, prepare derivative works of, display, perform, and otherwise exploit such User Content in connection with the Service, our business operations, promotional activities, and related purposes, in any media now known or hereafter developed, without further notice or compensation to you.

You acknowledge and agree that we may, but is not obligated to, review, monitor, or remove User Content at our sole discretion and without obligation, if it violates this Agreement or applicable law, or if it is deemed inappropriate, infringing, or harmful. You shall be solely responsible for your User Content and the consequences of submitting it to the Service.

6. Termination

6.1 Termination

We reserve the right, at our sole discretion, to suspend, restrict, or terminate your access to the Service, including your account or profile, at any time and for any reason or no reason, with or without cause, and with or without prior notice. Such actions may be taken in the event of, but are not limited to:

Breach of this Agreement, Privacy Policy, or any other policy or guideline established by us;
Engagement in conduct that we, in our sole discretion, determine to be unlawful, fraudulent, malicious, harmful, or otherwise inappropriate;
Request or direction from law enforcement or other governmental authorities;
Technical or security issues that compromise the integrity or security of the Service;
Inactivity or failure to comply with the terms and conditions set forth herein or any additional policies or rules.

6.2 Effect of Termination

Upon termination of your access or account:

Your right to access and use the Service shall cease immediately;
You shall cease all use of the Service and any of the Content;
We may delete or deactivate your account, User Content, and personal data associated with your account, subject to applicable legal obligations and the Privacy Policy;
We shall have no obligation to provide you with any data, content, or information following termination, and shall not be liable for any damages, losses, or consequences resulting from such termination.

6.3 Survival of Rights and Obligations

Notwithstanding the termination of your access to the Service, the following provisions shall survive and remain in full force and effect: Sections related to Intellectual Property Rights, Privacy, Disclaimers and Limitation of Liability, Indemnification, Governing Law, Dispute Resolution, and any other provisions that by their nature are intended to survive termination.

6.4 No Liability for Termination

We shall not be liable to you or any third party for any damages or losses arising out of or related to the termination, restriction, or suspension of your access to the Service, whether such damages are direct, indirect, consequential, or incidental.

6.5 Right to Reinstatement

We may, in our sole discretion, allow reinstatement of your account or access to the Service upon such terms and conditions as we deem appropriate.

7. Indemnification

You agree to defend, indemnify, and hold us harmless from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or relating to:

Your breach or violation of any term, condition, or provision of this Agreement or any applicable law, regulation, or third-party rights;
Your use of, or inability to use, the Service, including but not limited to any misuse or unauthorized use of the Service or the Content;
Your User Content, including any claims that such User Content infringes or violates the rights of any third party, including intellectual property rights, privacy rights, or publicity rights;
Your conduct or actions in connection with the Service, including any harm or damage caused to third parties;
Any violation of applicable laws, regulations, or third-party rights by you or through your account or User Content;
Any claim or allegation that your User Content or conduct infringes or violates any intellectual property rights, privacy rights, or other rights of any third party.

8. Limitation of Liability

8.1 Disclaimer of Warranties

The Service is provided on an “as is” and “as available” basis. We expressly disclaim all warranties of any kind, whether express, implied, statutory, or otherwise, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, and warranties arising from course of dealing or usage of trade.

We make no representations or warranties that:

The Service will meet your requirements or expectations;
The Service will be uninterrupted, timely, secure, or error-free;
The results that may be obtained from the use of the Service will be accurate, reliable, or complete;
Any errors or defects in the Service will be corrected;
The Service or the servers that make it available are free of viruses or other harmful components;
The Service will be available at any particular time or location.

8.2 Limitation of Damages

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to your use of the Service.

8.3 No Liability for Third-Party Content

We do not assume any liability for any third-party content, services, or products that may be accessed, displayed, or linked through the Service. Your interactions with third-party services are solely between you and the third party, we shall not be responsible or liable for any damages or losses caused or alleged to be caused by your dealings with such third parties.

8.4 Severability and Survival

If any provision of this Section or any part thereof is held to be unenforceable or invalid under applicable law, such unenforceability or invalidity shall not render this entire Section unenforceable or invalid. Instead, such provision shall be modified to the extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect. The limitations of liability and disclaimers shall survive the termination or expiration of this Agreement

9. Governing Law and Dispute Resolution

9.1 Governing Law

This Agreement, including all matters arising out of or relating to it, shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles. The parties agree that this choice of law is substantive and shall apply irrespective of the location of the parties or the place of performance. The application of California law is intended to promote uniformity and consistency in the interpretation and enforcement of this Agreement.

9.2 Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to this Agreement, including its formation, breach, termination, or validity, the parties shall seek to resolve such matter amicably through good-faith negotiations.

If the dispute cannot be resolved through informal negotiations, the parties agree to submit the matter exclusively to binding arbitration. The arbitration shall be conducted in Los Angeles County, California, in accordance with the rules of the American Arbitration Association (“AAA”).

10. Miscellaneous

10.1 Entire Agreement

This Agreement, together with the Privacy Policy and any other additional terms, conditions, or policies referenced herein or incorporated by reference, constitutes the complete and exclusive understanding between you and us concerning the subject matter herein. It supersedes all prior or contemporaneous communications, agreements, representations, or understandings, whether oral or written, relating to such subject matter.

This comprehensive provision ensures that no other agreements, promises, or representations outside of this document shall be deemed to modify, interpret, or supplement the terms of this Agreement. Any conflicting or inconsistent terms contained in any other documents or communications shall be deemed superseded by this Agreement.

10.2 Severability

If any provision of this Agreement, or any part thereof, is determined to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from the Agreement to the extent necessary to remedy such invalidity or unenforceability. The remaining provisions of this Agreement shall remain in full force and effect and shall continue to be binding upon the parties.

The intent of this clause is to preserve the enforceability of the Agreement to the greatest extent possible, even if certain provisions are found to be unenforceable or invalid under applicable law. In such cases, the invalid or unenforceable provisions shall be replaced or interpreted in a manner that closely reflects the original intent of the parties.

10.3 No Waiver

Our failure to enforce any provision of this Agreement shall not be construed as a waiver of our rights to enforce such provision or to enforce any other provisions of this Agreement.

11. Third-Party Links and Services

11.1 Third–Party Websites and Resources

The Service may contain hyperlinks, references, or access to third-party websites, applications, services, or resources (“Third-Party Links”). These links are provided solely for your convenience and informational purposes. We have no control over the content, policies, practices, or availability of third-party websites or resources and we are not responsible for any damages, losses, or liabilities incurred as a result of your use of or reliance on any such third-party websites or resources.

11.2 No Control or Responsibility

We do not have control over, and makes no representations or warranties regarding, the availability, accuracy, completeness, timeliness of any third-party websites, applications, or services accessed through the Service. We shall not be held responsible or liable for any damages, losses, or harms caused or alleged to be caused by or in connection with the use of or reliance on any third-party websites, services, or resources. This includes, but is not limited to, damages arising from errors, omissions, interruptions, defects, delays, or inaccuracies in the content, or from any viruses, malware, or other harmful components contained within third-party websites or services.

11.3 User Responsibility

As a user, you are solely responsible for reviewing and understanding the terms, conditions, privacy policies, and other policies applicable to any third-party websites or services that you access through the Service. You agree to comply with all applicable policies and procedures of such third-party websites or services. We shall not be responsible or liable for any disputes, damages, or losses resulting from your use or reliance on third-party websites, services, or resources.

11.4 No Liability for Third-Party Content

We do not assume any responsibility for the accuracy, legality, or quality of third-party content or services accessible through the Service. Any dealings or transactions you engage in with third parties are solely between you and such third parties, and any such dealings shall be governed solely by the terms and conditions of those third parties.

11.5 Recommendations and Cautions

We recommend that you exercise caution and use good judgment when visiting third-party websites or utilizing third-party services. We advise you to review their privacy policies and terms of service before proceeding with any interactions or transactions.

12. Changes to the Service

12.1 Right to Modify

We reserve the unequivocal right, at its sole discretion and without prior notice, to alter, update, modify, suspend, or discontinue, either temporarily or permanently, the Service or any part thereof. This includes, but is not limited to, changes in features, functionalities, content, availability, or operational procedures. Such modifications may be made for various reasons, including technical improvements, regulatory requirements, or business considerations, and we shall have no obligation to inform users of such changes in advance unless required by applicable law.

We also reserve the right to introduce new features, functionalities, or services, or to withdraw existing ones, at any time, with or without notice, and without liability to you or any third party. Users acknowledge that they are responsible for reviewing these terms periodically to understand the current scope and features of the Service.

12.2 No Liability for Changes

We shall not be held liable or responsible for any damages, losses, or inconveniences arising from or related to the modification, suspension, or discontinuation of the Service, whether such actions are temporary or permanent. This includes, but is not limited to, any loss of data, interruption of service, or other adverse effects resulting from changes made to the Service. Users acknowledge and agree that our decision to alter or cease the Service is within our sole discretion and that such changes may be necessary for operational, technical, or strategic reasons.

Furthermore, we make no assurances that the Service will remain available in its current form or that any particular features or functionalities will be maintained. Users agree that they access and use the Service at their own risk, and that we will not be liable for any damages resulting from modifications, suspensions, or discontinuations of the Service.

13. Contact Information

13.1 General Inquiries

For any questions, concerns, or requests for clarification regarding this Agreement, the Terms of Service, or any other matter related to the Service, users may direct their inquiries through the designated contact email: headoffice@petnmaster.com. We encourage users to utilize this contact method for any general inquiries and will make reasonable efforts to respond in a timely manner. Users are advised to provide clear and detailed information in their communication to facilitate an effective response.

13.2 Notices

All formal communications or notifications required or permitted under this Agreement shall be delivered at the electronic address specified herein. Notices may be sent via electronic mail (email) to headoffice@petnmaster.com or to any other address designated by us. Such electronic communications shall be deemed sufficient and effective for all purposes.

We may update or change our contact information from time to time by providing notice to users in accordance with this section.

Terms & Conditions – If you don’t agree, please don’t use our site.